Terms & Conditions

Terms & Conditions

1. LIMITATIONS OF LIABILITY

1.1          Exclusion of DamagesIn no event will IT First be liable to the Client for any special, incidental, indirect, or consequential damages (including lost profits or lost data), whether based on breach of contract, tort (including negligence), product liability, or otherwise, and whether or not such party has been advised of the possibility of such damage. The total cumulative liability of IT First in connection with this agreement and the product,whether in contract, in tort (including negligence) or otherwise, including the indemnity obligation set forth in Section 1.3, will not exceed the amount of license fees that IT First has paid to particular related principal under this agreement.

1.2          Failure of Essential Purpose. The parties have agreed that the limitations specified in this Section 1.1 will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.

1.3          Indemnification by Client.  Client will indemnify, defend and hold harmless IT First and its affiliates and their respective officers, directors, shareholders, employees and agents (for purposes of this Section 11.1, collectively, “Acronis”) from and against any and all third party claims arising out of or in connection with (i) the gross negligence or willful misconduct of Client and/or its employees, (ii) Client’s breach of this Agreement, (iii) any misrepresentation made by Client to any of its other parties or any other third party with respect to the Software, and (iv) any claims by Other Parties and/or anyone for special, incidental, consequential, direct or indirect damages arising out of or in connection with use of the Software and/or Platform , including, but not limited to claims arising or based on damages to Client and/or subsidiary party hardware, media, software, loss, destruction or corruption of data, loss of revenue to the Client and/or subsidiary or loss of profits of the Client and/or subsidiary party.

 

2.    ACCEPTABLE USE AND CONDUCT

2.1          Lawful UseClient will use the Software and Platform only in accordance with this Agreement and with all applicable laws. Without limiting the foregoing:

a)      Export Limitations. Service Provider acknowledges and agrees that the Software and Platform may be subject to export controls in the United States and other countries. Client agrees to comply with all United Statesexport laws and regulations and with all export or import regulations of other countries, and shall not allow any third-party to remove or export from the United States or allow the export or re-export of any part of the Software and Platform or any direct product thereof (a) into (or to a national or resident of) any embargoed or terrorist-supporting country; (b) to anyone on the U.S. Commerce Department’s Table of Denial Orders orU.S. Treasury Department’s list of Specially Designated Nationals; or (c) to any country to which such export or re-export is restricted or prohibited, or as to which the United States government or any agency thereof requires an export license or other governmental approval at the time of export or re-export without first obtaining such license or approval. Client assumes sole responsibility for any required export approval and/or licenses and all related costs and for the violation of any United States export law or regulation.

b)      Improper Use. Client may not use or enable the use of the Software and Platform if Client or subsidiary is a citizen, national, or resident of, or are under control of the government of: Cuba, Iran, Sudan, North Korea, Syria, Myanmar or any other country to which the United States has prohibited export. Each time Client uses or enables the use of the Software and Platform (a) are not a citizen, national, or resident of, nor under thecontrol of the government of any such country to which the United States has prohibited export; (b) will not download or otherwise export or re-export the software, directly or indirectly, to the above mentioned countries nor to citizens, nationals or residents of those countries; (c) are not listed on the U.S. Department of Treasury's Lists of Specially Designated  Nationals,  Specially  Designated  Terrorists,  and  Specially  Designated  Narcotic  Traffickers,  the    U.S. Department of State's List of Statutorily Debarred Parties, or the U.S. Department of Commerce's Denied Persons List, Entity List, or Unverified List Table of Denial Orders; (d) will not download or otherwise export or re-export the Software and Platform, directly or indirectly, to persons on the above mentioned lists; (e) will neither use nor allow the Software and Platform to be used for any purposes prohibited by United States federal or state law, including, without limitation, for the development, design, manufacture, or production of nuclear, chemical, or biological weapons of mass destruction;

c)      (f) the Software and Platform will not be exported, directly, or indirectly, in violation of these laws, nor will the Software and Platform be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation; and (g) are not using or permitting others to use the Software and Platform to create, store, backup, distribute, or provide access to child pornography or any other content or data which is illegal under the relevant laws of the United States, Switzerland, Singapore and Clients jurisdiction.

2.2          DecryptionIT First & Acronis cannot decrypt Client files if Client has elected to encrypt. Client has the option to select the location of the data storage and understand that the local laws where the selected data centers reside may be different that the laws of the country in which Client resides.  IT First & Acronis will comply with the local laws of the jurisdiction Client resides and also the jurisdiction where the data center storing Client’s data is located. As a result, Client acknowledges that Acronis or IT First or any affiliates may use servers and other equipment to provide the Software and Platform that are located in the United States or in other countries where litigants, law enforcement, courts, and other agencies of the government may have the right to access data stored within their jurisdictions upon terms and conditions provided by local law.

3.    GENERAL PROVISIONS

3.1          Events of Termination. Either party will have the right to terminate this Agreement if the other party breaches any material term or condition of this Agreement and fails to cure such breach within thirty (30) days after written notice.

3.2          Termination upon BankruptcyEither party may, at its option and upon written notice, terminate this Agreement or suspend its performance (other than payment obligations) in the event that the other party enters into any type of proceeding for its bankruptcy, dissolution, receivership or assignment for the benefit of creditors, becomes insolvent or otherwise ceases to do business.

3.3          Effect of Termination. Upon termination or expiration of this Agreement: (1) all provided license keys may be cancelled by Acronis in its sole discretion, (2) Client will confirm to IT First that all installed instances ofthe Software have been removed and uninstalled from all machines, and (3) Client will immediately pay any amounts owing to IT First under this Agreement.

3.4          No Damages for Termination.  Neither party will be liable to the other for damages of any kind, including incidental or consequential damages, on account of the termination or expiration of this Agreement inaccordance with its terms. Client waives any right it may have to receive any compensation or reparations on termination or expiration of this Agreement under the law of the territory or otherwise, other than as expressly provided in this Agreement. Neither party will be liable to the other on account of termination or expiration of this Agreement for reimbursement or damages for the loss of good will, prospective profits or anticipated income, or on account of anyexpenditures, investments, leases or commitments made by either party or for any other reason whatsoever based upon or growing out of such termination or expiration.

3.5          Nonexclusive Remedy. The exercise by either party of any remedy under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise except as otherwise expressly provided herein.

3.6          SurvivalThe rights and obligations of the parties contained in Section 4 (Confidentiality), Section 1.3 (Indemnities), Section 1 (Limitations of Liability), and Section 3.3 (Effect of Termination) will survive the termination or expiration of this Agreement.

3.7          Assignment. This Agreement will bind and inure to the benefit of each party and to the parties’ permitted successors and assignees. Client may not assign this Agreement, in whole or in part, by operation of law orotherwise, without IT First’s written consent.

3.8          Governing LawIf as indicated below the undersigned Client is incorporated in the United States, then this Agreement will be governed by, and construed in accordance with, the laws of the Commonwealth ofMassachusetts without giving effect to any choice of law principles that would require the application of the laws of a different country or state. If as indicated below the undersigned Client is incorporated in a jurisdiction outside ofthe United States then this Agreement will be governed by, and construed in accordance with, the laws of Singapore without giving effect to any choice of law principles that would require the laws of a different country or state. The parties expressly exclude the application of the Uniform Computer Information Transactions Act (UCITA) and the United Nations Convention on Contracts for the International Sale of Goods.

3.9          SeverabilityIf any provision of this Agreement is held invalid or unenforceable by a court of law, that provision will be enforced to the maximum extent permissible, and the other provisions of this Agreement willremain in full force and effect.

3.10       Force Majeure. Except for payments due under this Agreement, neither party will be responsible for any failure to perform due to causes beyond its reasonable control (each a Force Majeure), including, but not limited to, acts of God, war, riot, embargoes, acts of civil or military authorities, denial of or delays in processing of export license applications, fire, floods, earthquakes, accidents, strikes, or fuel crises, provided that such party gives prompt written notice thereof to the other party. The time for performance will be extended for period equal to the duration of the Force Majeure, but in no event longer than sixty (60) days.

3.11       Notices. Unless specified otherwise in this Agreement, all notices, requests and other communications under this Agreement must be in writing and must be delivered personally, sent by confirmed facsimile transmission, or sent by certified or registered postal mail or nationally-recognized express courier, return receipt requested. Notice will be deemed given on the date received or five (5) days after deposit in the postal mail, whicheveroccurs first.

4.    CONFIDENTIALITY

4.1                      Customer Data. IT First & Acronis hereby acknowledges that it acquires no ownership right, title or interest to any and all Client data subject to Acronis’s normal access and security procedures and privacy policy, found at http://www.acronis.com/en- us/company/privacy.html, Client hereby grants IT First & Acronis a non-exclusive, transferable license to use the Client data as necessary to provide Client with the Software and Platform. Any employeeor subcontractor that accesses the Client’s data pursuant to this Section 4.1 shall be bound by a confidentiality agreement. Without Client’s consent (which it may withhold in its sole discretion), Client data may not be: (a) used by IT First & Acronis other than as permitted under the foregoing license; or (b) analyzed, individualized, sold, assigned, or leased by IT First & Acronis. IT First & Acronis will have the right to monitor and analyze Client’s use of the Softwareand Platform and to use the results of such monitoring to improve the Software and Platform during and after the term of this Agreement. Client represents and warrants that: (i) it has obtained, and will obtain, all consents andapprovals necessary to provide the Client data to IT First , and for Acronis to use such Client data, in accordance with this Agreement; and (ii) it has all rights necessary to grant the license under this Agreement. CLIENT ACKNOWLEDGES THAT IT FIRST & ACRONIS MAY USE SERVERS OR OTHER EQUIPMENT TO PROVIDE SOFTWARE AND PLATFORM TO CLIENT LOCATED IN THE UNITED STATES OR IN OTHER COUNTRIES WHERE LAW ENFORCEMENTS, COURTS OR OTHER FEDERAL AGENCIES MAY COMPEL ACRONIS TO PROVIDE ACCESS TO THE CLIENT DATA IN CONNECTION WITH THEIR INVESTIGATIONS AND AS A RESULT, ACRONIS WILL COMPLY WITH ANY SUBOPOENA, WARRANT OR REGULATION THAT REQUIRES THE DISCLOSURE OR PROVIDING ACCESS TO THE CLIENT’S DATA TO SUCH AUTHORITIES AND AGENCIES.

1. LIMITATIONS OF LIABILITY

1.1          Exclusion of DamagesIn no event will IT First be liable to the Client for any special, incidental, indirect, or consequential damages (including lost profits or lost data), whether based on breach of contract, tort (including negligence), product liability, or otherwise, and whether or not such party has been advised of the possibility of such damage. The total cumulative liability of IT First in connection with this agreement and the product,whether in contract, in tort (including negligence) or otherwise, including the indemnity obligation set forth in Section 1.3, will not exceed the amount of license fees that IT First has paid to particular related principal under this agreement.

1.2          Failure of Essential Purpose. The parties have agreed that the limitations specified in this Section 1.1 will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.

1.3          Indemnification by Client.  Client will indemnify, defend and hold harmless IT First and its affiliates and their respective officers, directors, shareholders, employees and agents (for purposes of this Section 11.1, collectively, “Acronis”) from and against any and all third party claims arising out of or in connection with (i) the gross negligence or willful misconduct of Client and/or its employees, (ii) Client’s breach of this Agreement, (iii) any misrepresentation made by Client to any of its other parties or any other third party with respect to the Software, and (iv) any claims by Other Parties and/or anyone for special, incidental, consequential, direct or indirect damages arising out of or in connection with use of the Software and/or Platform , including, but not limited to claims arising or based on damages to Client and/or subsidiary party hardware, media, software, loss, destruction or corruption of data, loss of revenue to the Client and/or subsidiary or loss of profits of the Client and/or subsidiary party.

 

2.    ACCEPTABLE USE AND CONDUCT

2.1          Lawful UseClient will use the Software and Platform only in accordance with this Agreement and with all applicable laws. Without limiting the foregoing:

a)      Export Limitations. Service Provider acknowledges and agrees that the Software and Platform may be subject to export controls in the United States and other countries. Client agrees to comply with all United Statesexport laws and regulations and with all export or import regulations of other countries, and shall not allow any third-party to remove or export from the United States or allow the export or re-export of any part of the Software and Platform or any direct product thereof (a) into (or to a national or resident of) any embargoed or terrorist-supporting country; (b) to anyone on the U.S. Commerce Department’s Table of Denial Orders orU.S. Treasury Department’s list of Specially Designated Nationals; or (c) to any country to which such export or re-export is restricted or prohibited, or as to which the United States government or any agency thereof requires an export license or other governmental approval at the time of export or re-export without first obtaining such license or approval. Client assumes sole responsibility for any required export approval and/or licenses and all related costs and for the violation of any United States export law or regulation.

b)      Improper Use. Client may not use or enable the use of the Software and Platform if Client or subsidiary is a citizen, national, or resident of, or are under control of the government of: Cuba, Iran, Sudan, North Korea, Syria, Myanmar or any other country to which the United States has prohibited export. Each time Client uses or enables the use of the Software and Platform (a) are not a citizen, national, or resident of, nor under thecontrol of the government of any such country to which the United States has prohibited export; (b) will not download or otherwise export or re-export the software, directly or indirectly, to the above mentioned countries nor to citizens, nationals or residents of those countries; (c) are not listed on the U.S. Department of Treasury's Lists of Specially Designated  Nationals,  Specially  Designated  Terrorists,  and  Specially  Designated  Narcotic  Traffickers,  the    U.S. Department of State's List of Statutorily Debarred Parties, or the U.S. Department of Commerce's Denied Persons List, Entity List, or Unverified List Table of Denial Orders; (d) will not download or otherwise export or re-export the Software and Platform, directly or indirectly, to persons on the above mentioned lists; (e) will neither use nor allow the Software and Platform to be used for any purposes prohibited by United States federal or state law, including, without limitation, for the development, design, manufacture, or production of nuclear, chemical, or biological weapons of mass destruction;

c)      (f) the Software and Platform will not be exported, directly, or indirectly, in violation of these laws, nor will the Software and Platform be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation; and (g) are not using or permitting others to use the Software and Platform to create, store, backup, distribute, or provide access to child pornography or any other content or data which is illegal under the relevant laws of the United States, Switzerland, Singapore and Clients jurisdiction.

2.2          DecryptionIT First & Acronis cannot decrypt Client files if Client has elected to encrypt. Client has the option to select the location of the data storage and understand that the local laws where the selected data centers reside may be different that the laws of the country in which Client resides.  IT First & Acronis will comply with the local laws of the jurisdiction Client resides and also the jurisdiction where the data center storing Client’s data is located. As a result, Client acknowledges that Acronis or IT First or any affiliates may use servers and other equipment to provide the Software and Platform that are located in the United States or in other countries where litigants, law enforcement, courts, and other agencies of the government may have the right to access data stored within their jurisdictions upon terms and conditions provided by local law.

3.    GENERAL PROVISIONS

3.1          Events of Termination. Either party will have the right to terminate this Agreement if the other party breaches any material term or condition of this Agreement and fails to cure such breach within thirty (30) days after written notice.

3.2          Termination upon BankruptcyEither party may, at its option and upon written notice, terminate this Agreement or suspend its performance (other than payment obligations) in the event that the other party enters into any type of proceeding for its bankruptcy, dissolution, receivership or assignment for the benefit of creditors, becomes insolvent or otherwise ceases to do business.

3.3          Effect of Termination. Upon termination or expiration of this Agreement: (1) all provided license keys may be cancelled by Acronis in its sole discretion, (2) Client will confirm to IT First that all installed instances ofthe Software have been removed and uninstalled from all machines, and (3) Client will immediately pay any amounts owing to IT First under this Agreement.

3.4          No Damages for Termination.  Neither party will be liable to the other for damages of any kind, including incidental or consequential damages, on account of the termination or expiration of this Agreement inaccordance with its terms. Client waives any right it may have to receive any compensation or reparations on termination or expiration of this Agreement under the law of the territory or otherwise, other than as expressly provided in this Agreement. Neither party will be liable to the other on account of termination or expiration of this Agreement for reimbursement or damages for the loss of good will, prospective profits or anticipated income, or on account of anyexpenditures, investments, leases or commitments made by either party or for any other reason whatsoever based upon or growing out of such termination or expiration.

3.5          Nonexclusive Remedy. The exercise by either party of any remedy under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise except as otherwise expressly provided herein.

3.6          SurvivalThe rights and obligations of the parties contained in Section 4 (Confidentiality), Section 1.3 (Indemnities), Section 1 (Limitations of Liability), and Section 3.3 (Effect of Termination) will survive the termination or expiration of this Agreement.

3.7          Assignment. This Agreement will bind and inure to the benefit of each party and to the parties’ permitted successors and assignees. Client may not assign this Agreement, in whole or in part, by operation of law orotherwise, without IT First’s written consent.

3.8          Governing LawIf as indicated below the undersigned Client is incorporated in the United States, then this Agreement will be governed by, and construed in accordance with, the laws of the Commonwealth ofMassachusetts without giving effect to any choice of law principles that would require the application of the laws of a different country or state. If as indicated below the undersigned Client is incorporated in a jurisdiction outside ofthe United States then this Agreement will be governed by, and construed in accordance with, the laws of Singapore without giving effect to any choice of law principles that would require the laws of a different country or state. The parties expressly exclude the application of the Uniform Computer Information Transactions Act (UCITA) and the United Nations Convention on Contracts for the International Sale of Goods.

3.9          SeverabilityIf any provision of this Agreement is held invalid or unenforceable by a court of law, that provision will be enforced to the maximum extent permissible, and the other provisions of this Agreement willremain in full force and effect.

3.10       Force Majeure. Except for payments due under this Agreement, neither party will be responsible for any failure to perform due to causes beyond its reasonable control (each a Force Majeure), including, but not limited to, acts of God, war, riot, embargoes, acts of civil or military authorities, denial of or delays in processing of export license applications, fire, floods, earthquakes, accidents, strikes, or fuel crises, provided that such party gives prompt written notice thereof to the other party. The time for performance will be extended for period equal to the duration of the Force Majeure, but in no event longer than sixty (60) days.

3.11       Notices. Unless specified otherwise in this Agreement, all notices, requests and other communications under this Agreement must be in writing and must be delivered personally, sent by confirmed facsimile transmission, or sent by certified or registered postal mail or nationally-recognized express courier, return receipt requested. Notice will be deemed given on the date received or five (5) days after deposit in the postal mail, whicheveroccurs first.

4.    CONFIDENTIALITY

4.1                      Customer Data. IT First & Acronis hereby acknowledges that it acquires no ownership right, title or interest to any and all Client data subject to Acronis’s normal access and security procedures and privacy policy, found at http://www.acronis.com/en- us/company/privacy.html, Client hereby grants IT First & Acronis a non-exclusive, transferable license to use the Client data as necessary to provide Client with the Software and Platform. Any employeeor subcontractor that accesses the Client’s data pursuant to this Section 4.1 shall be bound by a confidentiality agreement. Without Client’s consent (which it may withhold in its sole discretion), Client data may not be: (a) used by IT First & Acronis other than as permitted under the foregoing license; or (b) analyzed, individualized, sold, assigned, or leased by IT First & Acronis. IT First & Acronis will have the right to monitor and analyze Client’s use of the Softwareand Platform and to use the results of such monitoring to improve the Software and Platform during and after the term of this Agreement. Client represents and warrants that: (i) it has obtained, and will obtain, all consents andapprovals necessary to provide the Client data to IT First , and for Acronis to use such Client data, in accordance with this Agreement; and (ii) it has all rights necessary to grant the license under this Agreement. CLIENT ACKNOWLEDGES THAT IT FIRST & ACRONIS MAY USE SERVERS OR OTHER EQUIPMENT TO PROVIDE SOFTWARE AND PLATFORM TO CLIENT LOCATED IN THE UNITED STATES OR IN OTHER COUNTRIES WHERE LAW ENFORCEMENTS, COURTS OR OTHER FEDERAL AGENCIES MAY COMPEL ACRONIS TO PROVIDE ACCESS TO THE CLIENT DATA IN CONNECTION WITH THEIR INVESTIGATIONS AND AS A RESULT, ACRONIS WILL COMPLY WITH ANY SUBOPOENA, WARRANT OR REGULATION THAT REQUIRES THE DISCLOSURE OR PROVIDING ACCESS TO THE CLIENT’S DATA TO SUCH AUTHORITIES AND AGENCIES.

Terms & Conditions

1. LIMITATIONS OF LIABILITY

1.1          Exclusion of DamagesIn no event will IT First be liable to the Client for any special, incidental, indirect, or consequential damages (including lost profits or lost data), whether based on breach of contract, tort (including negligence), product liability, or otherwise, and whether or not such party has been advised of the possibility of such damage. The total cumulative liability of IT First in connection with this agreement and the product,whether in contract, in tort (including negligence) or otherwise, including the indemnity obligation set forth in Section 1.3, will not exceed the amount of license fees that IT First has paid to particular related principal under this agreement.

1.2          Failure of Essential Purpose. The parties have agreed that the limitations specified in this Section 1.1 will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.

1.3          Indemnification by Client.  Client will indemnify, defend and hold harmless IT First and its affiliates and their respective officers, directors, shareholders, employees and agents (for purposes of this Section 11.1, collectively, “Acronis”) from and against any and all third party claims arising out of or in connection with (i) the gross negligence or willful misconduct of Client and/or its employees, (ii) Client’s breach of this Agreement, (iii) any misrepresentation made by Client to any of its other parties or any other third party with respect to the Software, and (iv) any claims by Other Parties and/or anyone for special, incidental, consequential, direct or indirect damages arising out of or in connection with use of the Software and/or Platform , including, but not limited to claims arising or based on damages to Client and/or subsidiary party hardware, media, software, loss, destruction or corruption of data, loss of revenue to the Client and/or subsidiary or loss of profits of the Client and/or subsidiary party.

 

2.    ACCEPTABLE USE AND CONDUCT

2.1          Lawful UseClient will use the Software and Platform only in accordance with this Agreement and with all applicable laws. Without limiting the foregoing:

a)      Export Limitations. Service Provider acknowledges and agrees that the Software and Platform may be subject to export controls in the United States and other countries. Client agrees to comply with all United Statesexport laws and regulations and with all export or import regulations of other countries, and shall not allow any third-party to remove or export from the United States or allow the export or re-export of any part of the Software and Platform or any direct product thereof (a) into (or to a national or resident of) any embargoed or terrorist-supporting country; (b) to anyone on the U.S. Commerce Department’s Table of Denial Orders orU.S. Treasury Department’s list of Specially Designated Nationals; or (c) to any country to which such export or re-export is restricted or prohibited, or as to which the United States government or any agency thereof requires an export license or other governmental approval at the time of export or re-export without first obtaining such license or approval. Client assumes sole responsibility for any required export approval and/or licenses and all related costs and for the violation of any United States export law or regulation.

b)      Improper Use. Client may not use or enable the use of the Software and Platform if Client or subsidiary is a citizen, national, or resident of, or are under control of the government of: Cuba, Iran, Sudan, North Korea, Syria, Myanmar or any other country to which the United States has prohibited export. Each time Client uses or enables the use of the Software and Platform (a) are not a citizen, national, or resident of, nor under thecontrol of the government of any such country to which the United States has prohibited export; (b) will not download or otherwise export or re-export the software, directly or indirectly, to the above mentioned countries nor to citizens, nationals or residents of those countries; (c) are not listed on the U.S. Department of Treasury's Lists of Specially Designated  Nationals,  Specially  Designated  Terrorists,  and  Specially  Designated  Narcotic  Traffickers,  the    U.S. Department of State's List of Statutorily Debarred Parties, or the U.S. Department of Commerce's Denied Persons List, Entity List, or Unverified List Table of Denial Orders; (d) will not download or otherwise export or re-export the Software and Platform, directly or indirectly, to persons on the above mentioned lists; (e) will neither use nor allow the Software and Platform to be used for any purposes prohibited by United States federal or state law, including, without limitation, for the development, design, manufacture, or production of nuclear, chemical, or biological weapons of mass destruction;

c)      (f) the Software and Platform will not be exported, directly, or indirectly, in violation of these laws, nor will the Software and Platform be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation; and (g) are not using or permitting others to use the Software and Platform to create, store, backup, distribute, or provide access to child pornography or any other content or data which is illegal under the relevant laws of the United States, Switzerland, Singapore and Clients jurisdiction.

2.2          DecryptionIT First & Acronis cannot decrypt Client files if Client has elected to encrypt. Client has the option to select the location of the data storage and understand that the local laws where the selected data centers reside may be different that the laws of the country in which Client resides.  IT First & Acronis will comply with the local laws of the jurisdiction Client resides and also the jurisdiction where the data center storing Client’s data is located. As a result, Client acknowledges that Acronis or IT First or any affiliates may use servers and other equipment to provide the Software and Platform that are located in the United States or in other countries where litigants, law enforcement, courts, and other agencies of the government may have the right to access data stored within their jurisdictions upon terms and conditions provided by local law.

3.    GENERAL PROVISIONS

3.1          Events of Termination. Either party will have the right to terminate this Agreement if the other party breaches any material term or condition of this Agreement and fails to cure such breach within thirty (30) days after written notice.

3.2          Termination upon BankruptcyEither party may, at its option and upon written notice, terminate this Agreement or suspend its performance (other than payment obligations) in the event that the other party enters into any type of proceeding for its bankruptcy, dissolution, receivership or assignment for the benefit of creditors, becomes insolvent or otherwise ceases to do business.

3.3          Effect of Termination. Upon termination or expiration of this Agreement: (1) all provided license keys may be cancelled by Acronis in its sole discretion, (2) Client will confirm to IT First that all installed instances ofthe Software have been removed and uninstalled from all machines, and (3) Client will immediately pay any amounts owing to IT First under this Agreement.

3.4          No Damages for Termination.  Neither party will be liable to the other for damages of any kind, including incidental or consequential damages, on account of the termination or expiration of this Agreement inaccordance with its terms. Client waives any right it may have to receive any compensation or reparations on termination or expiration of this Agreement under the law of the territory or otherwise, other than as expressly provided in this Agreement. Neither party will be liable to the other on account of termination or expiration of this Agreement for reimbursement or damages for the loss of good will, prospective profits or anticipated income, or on account of anyexpenditures, investments, leases or commitments made by either party or for any other reason whatsoever based upon or growing out of such termination or expiration.

3.5          Nonexclusive Remedy. The exercise by either party of any remedy under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise except as otherwise expressly provided herein.

3.6          SurvivalThe rights and obligations of the parties contained in Section 4 (Confidentiality), Section 1.3 (Indemnities), Section 1 (Limitations of Liability), and Section 3.3 (Effect of Termination) will survive the termination or expiration of this Agreement.

3.7          Assignment. This Agreement will bind and inure to the benefit of each party and to the parties’ permitted successors and assignees. Client may not assign this Agreement, in whole or in part, by operation of law orotherwise, without IT First’s written consent.

3.8          Governing LawIf as indicated below the undersigned Client is incorporated in the United States, then this Agreement will be governed by, and construed in accordance with, the laws of the Commonwealth ofMassachusetts without giving effect to any choice of law principles that would require the application of the laws of a different country or state. If as indicated below the undersigned Client is incorporated in a jurisdiction outside ofthe United States then this Agreement will be governed by, and construed in accordance with, the laws of Singapore without giving effect to any choice of law principles that would require the laws of a different country or state. The parties expressly exclude the application of the Uniform Computer Information Transactions Act (UCITA) and the United Nations Convention on Contracts for the International Sale of Goods.

3.9          SeverabilityIf any provision of this Agreement is held invalid or unenforceable by a court of law, that provision will be enforced to the maximum extent permissible, and the other provisions of this Agreement willremain in full force and effect.

3.10       Force Majeure. Except for payments due under this Agreement, neither party will be responsible for any failure to perform due to causes beyond its reasonable control (each a Force Majeure), including, but not limited to, acts of God, war, riot, embargoes, acts of civil or military authorities, denial of or delays in processing of export license applications, fire, floods, earthquakes, accidents, strikes, or fuel crises, provided that such party gives prompt written notice thereof to the other party. The time for performance will be extended for period equal to the duration of the Force Majeure, but in no event longer than sixty (60) days.

3.11       Notices. Unless specified otherwise in this Agreement, all notices, requests and other communications under this Agreement must be in writing and must be delivered personally, sent by confirmed facsimile transmission, or sent by certified or registered postal mail or nationally-recognized express courier, return receipt requested. Notice will be deemed given on the date received or five (5) days after deposit in the postal mail, whicheveroccurs first.

4.    CONFIDENTIALITY

4.1                      Customer Data. IT First & Acronis hereby acknowledges that it acquires no ownership right, title or interest to any and all Client data subject to Acronis’s normal access and security procedures and privacy policy, found at http://www.acronis.com/en- us/company/privacy.html, Client hereby grants IT First & Acronis a non-exclusive, transferable license to use the Client data as necessary to provide Client with the Software and Platform. Any employeeor subcontractor that accesses the Client’s data pursuant to this Section 4.1 shall be bound by a confidentiality agreement. Without Client’s consent (which it may withhold in its sole discretion), Client data may not be: (a) used by IT First & Acronis other than as permitted under the foregoing license; or (b) analyzed, individualized, sold, assigned, or leased by IT First & Acronis. IT First & Acronis will have the right to monitor and analyze Client’s use of the Softwareand Platform and to use the results of such monitoring to improve the Software and Platform during and after the term of this Agreement. Client represents and warrants that: (i) it has obtained, and will obtain, all consents andapprovals necessary to provide the Client data to IT First , and for Acronis to use such Client data, in accordance with this Agreement; and (ii) it has all rights necessary to grant the license under this Agreement. CLIENT ACKNOWLEDGES THAT IT FIRST & ACRONIS MAY USE SERVERS OR OTHER EQUIPMENT TO PROVIDE SOFTWARE AND PLATFORM TO CLIENT LOCATED IN THE UNITED STATES OR IN OTHER COUNTRIES WHERE LAW ENFORCEMENTS, COURTS OR OTHER FEDERAL AGENCIES MAY COMPEL ACRONIS TO PROVIDE ACCESS TO THE CLIENT DATA IN CONNECTION WITH THEIR INVESTIGATIONS AND AS A RESULT, ACRONIS WILL COMPLY WITH ANY SUBOPOENA, WARRANT OR REGULATION THAT REQUIRES THE DISCLOSURE OR PROVIDING ACCESS TO THE CLIENT’S DATA TO SUCH AUTHORITIES AND AGENCIES.

1. LIMITATIONS OF LIABILITY

1.1          Exclusion of DamagesIn no event will IT First be liable to the Client for any special, incidental, indirect, or consequential damages (including lost profits or lost data), whether based on breach of contract, tort (including negligence), product liability, or otherwise, and whether or not such party has been advised of the possibility of such damage. The total cumulative liability of IT First in connection with this agreement and the product,whether in contract, in tort (including negligence) or otherwise, including the indemnity obligation set forth in Section 1.3, will not exceed the amount of license fees that IT First has paid to particular related principal under this agreement.

1.2          Failure of Essential Purpose. The parties have agreed that the limitations specified in this Section 1.1 will survive and apply even if any limited remedy specified in this Agreement is found to have failed of its essential purpose.

1.3          Indemnification by Client.  Client will indemnify, defend and hold harmless IT First and its affiliates and their respective officers, directors, shareholders, employees and agents (for purposes of this Section 11.1, collectively, “Acronis”) from and against any and all third party claims arising out of or in connection with (i) the gross negligence or willful misconduct of Client and/or its employees, (ii) Client’s breach of this Agreement, (iii) any misrepresentation made by Client to any of its other parties or any other third party with respect to the Software, and (iv) any claims by Other Parties and/or anyone for special, incidental, consequential, direct or indirect damages arising out of or in connection with use of the Software and/or Platform , including, but not limited to claims arising or based on damages to Client and/or subsidiary party hardware, media, software, loss, destruction or corruption of data, loss of revenue to the Client and/or subsidiary or loss of profits of the Client and/or subsidiary party.

 

2.    ACCEPTABLE USE AND CONDUCT

2.1          Lawful UseClient will use the Software and Platform only in accordance with this Agreement and with all applicable laws. Without limiting the foregoing:

a)      Export Limitations. Service Provider acknowledges and agrees that the Software and Platform may be subject to export controls in the United States and other countries. Client agrees to comply with all United Statesexport laws and regulations and with all export or import regulations of other countries, and shall not allow any third-party to remove or export from the United States or allow the export or re-export of any part of the Software and Platform or any direct product thereof (a) into (or to a national or resident of) any embargoed or terrorist-supporting country; (b) to anyone on the U.S. Commerce Department’s Table of Denial Orders orU.S. Treasury Department’s list of Specially Designated Nationals; or (c) to any country to which such export or re-export is restricted or prohibited, or as to which the United States government or any agency thereof requires an export license or other governmental approval at the time of export or re-export without first obtaining such license or approval. Client assumes sole responsibility for any required export approval and/or licenses and all related costs and for the violation of any United States export law or regulation.

b)      Improper Use. Client may not use or enable the use of the Software and Platform if Client or subsidiary is a citizen, national, or resident of, or are under control of the government of: Cuba, Iran, Sudan, North Korea, Syria, Myanmar or any other country to which the United States has prohibited export. Each time Client uses or enables the use of the Software and Platform (a) are not a citizen, national, or resident of, nor under thecontrol of the government of any such country to which the United States has prohibited export; (b) will not download or otherwise export or re-export the software, directly or indirectly, to the above mentioned countries nor to citizens, nationals or residents of those countries; (c) are not listed on the U.S. Department of Treasury's Lists of Specially Designated  Nationals,  Specially  Designated  Terrorists,  and  Specially  Designated  Narcotic  Traffickers,  the    U.S. Department of State's List of Statutorily Debarred Parties, or the U.S. Department of Commerce's Denied Persons List, Entity List, or Unverified List Table of Denial Orders; (d) will not download or otherwise export or re-export the Software and Platform, directly or indirectly, to persons on the above mentioned lists; (e) will neither use nor allow the Software and Platform to be used for any purposes prohibited by United States federal or state law, including, without limitation, for the development, design, manufacture, or production of nuclear, chemical, or biological weapons of mass destruction;

c)      (f) the Software and Platform will not be exported, directly, or indirectly, in violation of these laws, nor will the Software and Platform be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation; and (g) are not using or permitting others to use the Software and Platform to create, store, backup, distribute, or provide access to child pornography or any other content or data which is illegal under the relevant laws of the United States, Switzerland, Singapore and Clients jurisdiction.

2.2          DecryptionIT First & Acronis cannot decrypt Client files if Client has elected to encrypt. Client has the option to select the location of the data storage and understand that the local laws where the selected data centers reside may be different that the laws of the country in which Client resides.  IT First & Acronis will comply with the local laws of the jurisdiction Client resides and also the jurisdiction where the data center storing Client’s data is located. As a result, Client acknowledges that Acronis or IT First or any affiliates may use servers and other equipment to provide the Software and Platform that are located in the United States or in other countries where litigants, law enforcement, courts, and other agencies of the government may have the right to access data stored within their jurisdictions upon terms and conditions provided by local law.

3.    GENERAL PROVISIONS

3.1          Events of Termination. Either party will have the right to terminate this Agreement if the other party breaches any material term or condition of this Agreement and fails to cure such breach within thirty (30) days after written notice.

3.2          Termination upon BankruptcyEither party may, at its option and upon written notice, terminate this Agreement or suspend its performance (other than payment obligations) in the event that the other party enters into any type of proceeding for its bankruptcy, dissolution, receivership or assignment for the benefit of creditors, becomes insolvent or otherwise ceases to do business.

3.3          Effect of Termination. Upon termination or expiration of this Agreement: (1) all provided license keys may be cancelled by Acronis in its sole discretion, (2) Client will confirm to IT First that all installed instances ofthe Software have been removed and uninstalled from all machines, and (3) Client will immediately pay any amounts owing to IT First under this Agreement.

3.4          No Damages for Termination.  Neither party will be liable to the other for damages of any kind, including incidental or consequential damages, on account of the termination or expiration of this Agreement inaccordance with its terms. Client waives any right it may have to receive any compensation or reparations on termination or expiration of this Agreement under the law of the territory or otherwise, other than as expressly provided in this Agreement. Neither party will be liable to the other on account of termination or expiration of this Agreement for reimbursement or damages for the loss of good will, prospective profits or anticipated income, or on account of anyexpenditures, investments, leases or commitments made by either party or for any other reason whatsoever based upon or growing out of such termination or expiration.

3.5          Nonexclusive Remedy. The exercise by either party of any remedy under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise except as otherwise expressly provided herein.

3.6          SurvivalThe rights and obligations of the parties contained in Section 4 (Confidentiality), Section 1.3 (Indemnities), Section 1 (Limitations of Liability), and Section 3.3 (Effect of Termination) will survive the termination or expiration of this Agreement.

3.7          Assignment. This Agreement will bind and inure to the benefit of each party and to the parties’ permitted successors and assignees. Client may not assign this Agreement, in whole or in part, by operation of law orotherwise, without IT First’s written consent.

3.8          Governing LawIf as indicated below the undersigned Client is incorporated in the United States, then this Agreement will be governed by, and construed in accordance with, the laws of the Commonwealth ofMassachusetts without giving effect to any choice of law principles that would require the application of the laws of a different country or state. If as indicated below the undersigned Client is incorporated in a jurisdiction outside ofthe United States then this Agreement will be governed by, and construed in accordance with, the laws of Singapore without giving effect to any choice of law principles that would require the laws of a different country or state. The parties expressly exclude the application of the Uniform Computer Information Transactions Act (UCITA) and the United Nations Convention on Contracts for the International Sale of Goods.

3.9          SeverabilityIf any provision of this Agreement is held invalid or unenforceable by a court of law, that provision will be enforced to the maximum extent permissible, and the other provisions of this Agreement willremain in full force and effect.

3.10       Force Majeure. Except for payments due under this Agreement, neither party will be responsible for any failure to perform due to causes beyond its reasonable control (each a Force Majeure), including, but not limited to, acts of God, war, riot, embargoes, acts of civil or military authorities, denial of or delays in processing of export license applications, fire, floods, earthquakes, accidents, strikes, or fuel crises, provided that such party gives prompt written notice thereof to the other party. The time for performance will be extended for period equal to the duration of the Force Majeure, but in no event longer than sixty (60) days.

3.11       Notices. Unless specified otherwise in this Agreement, all notices, requests and other communications under this Agreement must be in writing and must be delivered personally, sent by confirmed facsimile transmission, or sent by certified or registered postal mail or nationally-recognized express courier, return receipt requested. Notice will be deemed given on the date received or five (5) days after deposit in the postal mail, whicheveroccurs first.

4.    CONFIDENTIALITY

4.1                      Customer Data. IT First & Acronis hereby acknowledges that it acquires no ownership right, title or interest to any and all Client data subject to Acronis’s normal access and security procedures and privacy policy, found at http://www.acronis.com/en- us/company/privacy.html, Client hereby grants IT First & Acronis a non-exclusive, transferable license to use the Client data as necessary to provide Client with the Software and Platform. Any employeeor subcontractor that accesses the Client’s data pursuant to this Section 4.1 shall be bound by a confidentiality agreement. Without Client’s consent (which it may withhold in its sole discretion), Client data may not be: (a) used by IT First & Acronis other than as permitted under the foregoing license; or (b) analyzed, individualized, sold, assigned, or leased by IT First & Acronis. IT First & Acronis will have the right to monitor and analyze Client’s use of the Softwareand Platform and to use the results of such monitoring to improve the Software and Platform during and after the term of this Agreement. Client represents and warrants that: (i) it has obtained, and will obtain, all consents andapprovals necessary to provide the Client data to IT First , and for Acronis to use such Client data, in accordance with this Agreement; and (ii) it has all rights necessary to grant the license under this Agreement. CLIENT ACKNOWLEDGES THAT IT FIRST & ACRONIS MAY USE SERVERS OR OTHER EQUIPMENT TO PROVIDE SOFTWARE AND PLATFORM TO CLIENT LOCATED IN THE UNITED STATES OR IN OTHER COUNTRIES WHERE LAW ENFORCEMENTS, COURTS OR OTHER FEDERAL AGENCIES MAY COMPEL ACRONIS TO PROVIDE ACCESS TO THE CLIENT DATA IN CONNECTION WITH THEIR INVESTIGATIONS AND AS A RESULT, ACRONIS WILL COMPLY WITH ANY SUBOPOENA, WARRANT OR REGULATION THAT REQUIRES THE DISCLOSURE OR PROVIDING ACCESS TO THE CLIENT’S DATA TO SUCH AUTHORITIES AND AGENCIES.