Privacy Policy

Privacy Policy

Privacy Policy


This privacy policy statement sets out how IT FIRST SDN BHD uses and protects any information that you give to IT FIRST SDN BHD when you use this website.

IT FIRST SDN BHD is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

IT FIRST SDN BHD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective immediately.

What we collect

    We may collect the following information:
    • Personal information
    • Demographic information such as postcode, preferences and interests
    • Other information relevant to us and/or offers

What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
    • To provide suitable services and solutions
    • Internal record keeping
    • We may use the information to improve our services
    • We may periodically send emails about new products and services or other information which we think you may find interesting using the email address which you have provided
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

IT FIRST SDN BHD holds its employees, agents, and suppliers accountable for maintaining the trust our clients and customers place in us. We educate our employees and periodically verify our compliance with our privacy and security policies. We do not sell or trade personal data to third parties. We will disclose personal information when required by law.

We will send the personal data of our clients and customers to our clients and/or agents who are acting on our behalf to provide you services.

We may also send your personal data to marketing companies who will then contact you to determine your feedback and satisfaction with our services. These companies may also send you information on our services. We will only provide these agents and suppliers with the personal information they need to deliver the service we have requested.

We may also collect and report demographic data to clients, marketing companies, or as required by law. If we do collect and report this demographic information, we will remove any unique personally identifiable information (name, address, etc.) that would attach you to this demographic data. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and more precisely determine how to improve our services to you.

We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to client needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


IT FIRST SDN BHD takes care to secure personal information given to us by our clients, applicants, and employees. We protect this personal information through various security practices and measures in order to prevent loss, misuse, alteration, unauthorized access, destruction, or disclosure.

IT FIRST SDN BHD protects the security of the personal information you provide. This information may be stored in manual or electronic systems with limited access in order to protect this information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

No Return, No Refund

All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued once the license is activated/ redeemed.

Inactive license key will be given a new license key upon request as long as it is not activated in our system. Customers must also provide proof of inactive licences for record.

Contact Us

Please contact us at 03-22848988 or email us at if you have any enquiry.